Vocabulaire · 37 mots
Vocabulaire TOEIC : Achats : commandes, expéditions, factures (37 mots avec exemples)
Les confirmations de commande, les retards de livraison, les erreurs d'articles et les factures font partie des situations les plus fréquentes des Parties 3 et 7.
Extrait gratuit du cours TOEIC Noto Tracks
| Mot | Nature | Sens | Exemple |
|---|---|---|---|
| order | nom / verbe | commande ; commander | Your order will ship within two days. |
| invoice | nom | facture | The invoice is attached to this e-mail. |
| shipment | nom | envoi, expédition, livraison | The shipment arrived damaged. |
| supplier / vendor | nom | fournisseur | We are looking for a new paper supplier. |
| in stock | expression | en stock, disponible | The blue model is in stock. |
| out of stock | expression | en rupture de stock | That size is temporarily out of stock. |
| backorder | nom / verbe | commande en attente (de réapprovisionnement) ; mettre en attente | The chairs are on backorder until May. |
| quote | nom | devis | Could you send us a quote for 500 units? |
| in bulk | expression | en gros, en grande quantité | Buying in bulk lowers the unit price. |
| purchase order | groupe nominal | bon de commande | Every purchase order needs a manager's signature. |
| track | verbe | suivre (une livraison) | You can track your package online. |
| carrier | nom | transporteur | The carrier picks up parcels at 4 p.m. |
| receipt | nom | reçu, ticket de caisse | Keep your receipt for returns. |
| refund | nom / verbe | remboursement ; rembourser | We will issue a full refund. |
| warehouse | nom | entrepôt | The goods are stored in our Dayton warehouse. |
| expedite | verbe | accélérer (faux ami : ≠ expédier) | Can you expedite the shipment for an extra fee? |
| merchandise | nom | marchandises | Damaged merchandise may be returned within fourteen days for a full exchange. |
| inventory | nom | stock, inventaire | We check the inventory every Friday to decide which items to reorder. |
| courier | nom | coursier, service de messagerie | The signed documents will be sent to your office by courier tomorrow morning. |
| parcel | nom | colis | A parcel for the sales department was left at the front desk. |
| freight | nom | fret, marchandises transportées | Freight charges are included in the price for orders over $300. |
| cargo | nom | cargaison | The ship's cargo of machine parts was unloaded at the port on Tuesday. |
| carton | nom | carton (boîte) | Each carton holds twenty-four bottles and is sealed before shipping. |
| container | nom | conteneur | The furniture will arrive in two containers from the factory in Vietnam. |
| postage | nom | frais de port, affranchissement | Postage is free for customers who order directly from our website. |
| dispatch | verbe | expédier, envoyer | All orders received before noon are dispatched on the same day. |
| consignment | nom | envoi, lot de marchandises | The latest consignment of printer paper arrived two days later than planned. |
| distributor | nom | distributeur | We are looking for a reliable distributor to handle sales in South America. |
| purchaser | nom | acheteur | The purchaser must inspect the goods and report any damage within forty-eight hours. |
| overcharge | verbe | surfacturer, faire payer trop cher | The supplier apologized for overcharging us and issued a corrected invoice. |
| discrepancy | nom | écart, divergence | Please explain the discrepancy between the quantity ordered and the quantity delivered. |
| voucher | nom | bon (d'achat), voucher | As an apology for the late delivery, we have attached a $20 voucher. |
| coupon | nom | bon de réduction, coupon | Enter the coupon code at checkout to receive ten percent off your order. |
| cancellation | nom | annulation | Order cancellations must be made before the items leave our warehouse. |
| shortage | nom | pénurie, manque | A shortage of computer chips has delayed shipments of our laptops. |
| unload | verbe | décharger | The workers unloaded the truck and moved the boxes into storage. |
| dock | nom | quai (de chargement) | Deliveries should be made at the loading dock behind the building. |
Collocations : place an order · process an order · request a quote · pay an invoice · ship overnight.
Entendu : "I'm afraid we don't have that printer cartridge right now. We'll get more next Tuesday."
Réponse : "An item is temporarily unavailable." — don't have right now = temporarily unavailable / out of stock.
Mots supplémentaires tirés de la TOEIC Service List (TSL 1.2) de Browne, Culligan et Phillips, newgeneralservicelist.com. Sens et phrases d'exemple par Noto. Cette liste est partagée sous licence CC BY-SA 4.0.
Autres thèmes de vocabulaire
- Développement de l'entreprise36
- Restaurant et repas d'affaires36
- Loisirs et spectacles36
- Finance et budget38
- Monde des affaires : contrats, négociations, marketing, ventes, garanties, conférences40
- Santé36
- Logement et locaux d'entreprise37
- Industrie et production36
- Vie de bureau36
- Ressources humaines38
- Informatique et technique37
- Voyages37
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